REFUND AND ATTENDANCE POLICY

We understand that registering your child for one of our programs is a significant expense for most families. We also know that you have a choice when choosing a theater training program for your child and we APPRECIATE that you have chosen TSSYT.

ATTENDANCE POLICY:

Attendance at rehearsal and all performances is crucial to your child’s learning and to the success of the production. It matters that they are HERE for every rehearsal as it affects the entire cast when a member of the team is missing.

  • Any cast member who misses practice without prior notice or without parental communication will be immediately removed from the cast.

    All we are asking is that you inform us that your child won’t be attending rehearsal. Failure to inform us by email or text will result in your child’s removal from the cast.

  • If your child is sick, please send an email or a text prior to the start of rehearsal for that absence to be excused.

  • Doctor’s appointments are NOT excused absences. We kindly ask that you reschedule that appointment to a time when your child is not expected at rehearsal.

  • Any cast member who misses more than 3 rehearsals for ANY REASON will be removed from the cast.

  • If there is a medical issue or extended illness, a doctor’s note is REQUIRED after 3 missed rehearsals.

  • Conflicts on performance days are unacceptable. If your child can not attend all of the scheduled performances, they will not be accepted into the program. We will look forward to seeing them for a future show!

REFUND/PAYMENT POLICY:

We require payment in order to complete your registration and hold your child’s spot. Without a deposit, your child is not registered for the program and you will not receive any communications.

Please remember that full and partial scholarships are always available (see our Scholarship Application).

If your plans change and your child can no longer participate in our program, you can receive a full refund if you withdrawal your child MORE than 2 weeks prior to auditions. Any withdrawal after that date will receive NO REFUND.

We thank you for understanding.